(Click question to show/hide the answer):

• How do I place an order?
  • •  Select a category
  • •  Browse items and make your selection
  • •  Add selection to basket
  • •  Hover mouse over basket to review items or continue to checkout
  • •  Complete checkout form
  • •  Place order
• How much does delivery cost?

  Your delivery charges will be displayed before you finalise your order.

  • •  UK Delivery: £4.99.
  • •  EU Delivery: £9.95.
  • •  Outside EU Delivery: £15.95.
• Can I get delivery outside of the UK?

  Yes, we deliver to all countries apart from USA, which can be ordered through the Harlem Globetrotters USA Store.

• Can I get a next day delivery?

  Our delivery terms are currently within 14 days of the date of issue of your Order Confirmation.

• How can I contact you?

  IVS Group Limited

  Unit 13 Rennels Way

  The Metro Centre

  Isleworth

  Middlesex

  TW7 6NJ

  UK

  Tel: +44 208 568 6644

  Fax: +44 208 560 2416

  customerservices@ivsgroupltd.com

• What is your returns policy?

  Please refer to our returns section of the terms and conditions.

• Can I track my order?

  No, we do not offer a tracking option.